Contact us

For billing, refunds, provisioning issues or abuse reports, reach us through the channels below. To speed things up, include your order number and screenshots where possible.

Support email

[email protected]

How we handle enquiries

This is a self-service platform without managed operations; for everyday usage and system configuration questions, please check the Help Center and FAQ first.
Refund requests or order-status problems: include your order number (found under Console → My Orders).
Instance connectivity problems: include the instance domain/port and the error message.
USDT / FPS payment questions: include the payment time, amount and the transaction hash / reference number.
We usually reply within 24 hours; during peak times it may take a little longer.

Many things are self-service

Viewing orders, instance credentials, port mappings and traffic usage is all available in the console.

Go to console

See also: Terms of Service · Privacy Policy